Job Opportunities

 

Why it’s great to work at Bike Works:

  • The Columbia City neighborhood is vibrant with great restaurants, coffee, a seasonal Farmer’s Market, live music, and an active community
  • Gender neutral bathrooms
  • Casual office environment
  • Generous benefits
  • A organization-wide winter break in December
  • Fun, collaborative coworkers, committed to social justice
  • Yearly professional development allowance
  • Discounts to keep your biking habit rolling (or to help inspire you to get into bicycling)
  • Bike Parking and lots of it!

Organizational Overview:

Bike Works, based in SE Seattle since 1996, promotes the bicycle as a vehicle for change to empower youth and build resilient communities. Our programs and services invest in young people and encourage bicycling through a community of adult volunteers. Our programs include Earn-a-Bike and weekly riding programs for youth, job readiness training, summer bike camps, a community bike shop, bike giveaway programs for youth and adults with limited resources, as well adult classes and weekly volunteer opportunities. Our bike shop serves a large customer base with used bike sales, affordable repairs, and new and used parts and accessories. Each year over 1,500 youth participate in our programs and gain the skills and resources they need to translate lessons about confidence and leadership into their own lives. We also take in over 6,000 bicycle donations annually and redistribute these bikes to youth and adults in Seattle and beyond through our programs and bike shop. We are committed to continued learning and improvement, with a focus on social justice and racial equity. We value and seek diverse team members who are passionate, innovative, collaborative, professional, fun, responsible, and solutions-oriented.

Conditions of Employment

Bike Works is an Equal Opportunity Employer committed to assembling a diverse and talented staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, Bike Works does not discriminate on the basis of race, color, creed, religion, national origin, sex, disability, age, veteran status, sexual orientation, gender identity or expression, or marital status. Candidates of color are strongly encouraged to apply.

 

Open Positions:


Bike Valet Parking Manager & Assistants

Overview

Bike Works is hiring a temporary, seasonal positions to manage and assist our Bike Valet services at the home Seattle Sounders Matches from April 28th to September 15th.

Position Summary

The Bike Valet Parking Manager is responsible for loading bike racks into the Bike Works van and driving to the Century Link Field parking lot.

Duties at the Sounders Games include:

  • Setting up Bike Corral with the Bike Racks.
  • Managing other staff and volunteers.
  • Providing good customer service to cyclists as they drop off and retrieve their bicycles.
  • Representing Bike Works in the community.

Must be available to work on the following game days: April 28, May 11, May 15, June 29, July 14, July 21, August 4, August 10, September 1, & September 15.

Compensation

$15- $18 per hour, depending on experience.

This is a great opportunity to support Bike Works with some of the friendliest fans in the city! If you are interested in a manager or assistant position, please send a cover letter and resume to deb@bikeworks.org.

 


Seasonal Bike Shop Mechanic

Position Summary:  

This bike shop position will report to the Shop Manager and Shop Assistant Manager. This position will provide professional-quality mechanical repair services and attentive, quality customer service in a fast-paced bike shop. Other duties will include sales, receiving and pricing orders, and maintaining accessible, organized retail displays.

Employee Classification: Part-time, Seasonal, Non-Exempt 16-24 hours per week

Reports to: Shop Manager

Primary Responsibilities:

  1.  Provide mechanical support in bike shop:
    • Diagnose and process bikes dropped off for service at shop
    • Perform bicycle repair, maintenance, and walk-in services on customer bicycles as needed
    • Adhere to service writing process, seeking to provide value to customer through repair instructions written for mechanic
  2. Deliver professional, accessible, and helpful customer service to a diverse customer base:
    • Assist customers in purchasing a bike, helping them find the size and style they need, within their price range
    • Help customers choose bike parts and accessories to purchase
    • Operate point of sale software and cash register to cash out customers
    • Act as public face of Bike Works, providing general information about our organization and program offerings
  3. Manage retail shop inventory of new bike parts and accessories:
    • Receive, unpack, price, and sort shipments of parts and accessories for the bike shop
    • Create and maintain sales displays for bikes, parts, and accessories, keeping ample stock displayed
    • Perform periodic physical inventory counts
  4. Support daily bike shop operations
    • Open and close bike shop
    • Answer phone calls and respond to voice messages
    • Maintain a clean and organized work environment
    • Assist with processing donated bikes, parts, and accessories as needed
    • Assist with the recycling of bicycle bi-products and shop materials as needed
    • Assist with inventory upkeep
    • Work to create and maintain an environment in our bike shop where youth and adults feel safe, supported, and respected

Desired Qualifications:

  • Ability to provide quality, timely repair services to a variety of bicycles, with one-year bike shop experience required
  • Excellent customer service skills
  • Self-directed, energetic, flexible and personable
  • Must be able to work independently and as part of a team
  • Strong interpersonal skills and a friendly outgoing attitude with a desire to work with the public
  • Ability to multi-task in a fast paced environment

Compensation

$15 – $17 per hour, depending on experience. Non-exempt with a flexible work schedule/environment. 

How to Apply

Email your resume, cover letter, and contact information for three references to kellen@bikeworks.org.  Positions open until filled

 


Seasonal Bike Shop Sales Assistant

Bike Works, the Seattle bike education and community-focused non-profit, is hiring a seasonal Bike Shop Sales & Retail Assistant in our community bike shop.  The position is part-time, paid hourly, beginning April 1st, 2019.

Position Summary: The Seasonal Shop Retail Coordinator is responsible for customer service, retail inventory management, and merchandising within our earned-income bike shop.  Duties include sales, receiving and pricing orders, and maintaining accessible, organized retail displays. Secondarily, the Shop Retail Coordinator will support shop operations by providing mechanical repair services.

Classification:  Part-time, Seasonal, Non-Exempt, 16-24 hours per week

Reports to:  Shop Manager

Primary Responsibilities:

  1. Promoting Sales and delivering high-quality Customer Service
    • Deliver professional, accessible, and helpful customer service to a diverse customer base
    • Assist customers in purchasing a bike, helping them find the size and style they need, within  their price range
    • Help customers choose bike parts and accessories to purchase
    • Operate point of sale software and cash register to cash out customers
    • Act as public face of Bike Works, providing general information about our organization and program offerings
    • Diagnose repair and maintenance work needed on customer bikes
  2. Manage retail shop inventory of new bike parts and accessories
    • Receive, unpack, price, and sort shipments of parts and accessories for the bike shop
    • Maintain inventory management systems to ensure appropriate quantities and organization of inventory
    • Create and maintain sales displays for bikes, parts, and accessories, keeping ample stock displayed
    • Perform periodic physical inventory counts
  3. Support daily bike shop operations
    • Open and close bike shop
    • Maintain a clean and organized work environment
    • Answer phone calls and respond to voice messages
    • Assist with processing donated bikes, parts, and accessories as needed
    • Assist with the recycling of bicycle bi-products and shop materials as needed
    • Assist with inventory upkeep and yearly inventory reporting
    • Work to create and maintain an environment in our bike shop where youth and adults feel safe, supported, and respected
    • Help with Bike Mechanics as necessary
  4. Participate in organization-wide events, meetings, and staff development processes.
    • Attend staff-wide and departmental meetings and trainings as scheduled

Required Qualifications and Desired Skills

  • Retail experience with strong customer service and communication skills (mechanical and sales experience in a bike shop is preferred)
  • Strong foundational knowledge of bicycles, bike parts, and accessories
  • Ability to work professionally and efficiently in a fast-paced environment
  • Ability to lift up to 50 pounds
  • Proficiency with technology including point of sale software, online ordering platforms, Microsoft Office, social media, and databases
  • Hard-working, optimistic and enthusiastic demeanor that takes initiative and possesses a high tolerance for ambiguity
  • Ability to work well independently and execute projects with minimal supervision, as well as a collaboratively
  • Experience with, and understanding of, diverse South Seattle communities
  • Commitment to environmental stewardship, social justice, and youth development
  • Passion for the mission, vision, and values of Bike Works

Compensation

$15 – $17 per hour, depending on experience. Non-exempt with a flexible work schedule/environment.

How to Apply

Email your resume, cover letter, and contact information for three references to kellen@bikeworks.org.  Positions open until filled.

 


Program Coordinator

Full-Time

Role Overview:

The Bike Works Program Coordinator works with the Programs Team to run our youth and adult programs. This role includes teaching bike repair classes, running bike rides and safety rodeos, and maintaining outreach and redistribution of bicycles to the community. Each day will be a blend of these tasks within a team of four, requiring both collaboration and independence. This is an excellent opportunity for someone with shop level mechanic skills who has youth and adult mentoring/teaching experience.

Priority will be given to candidates who currently live in Seattle.

People of color are strongly encouraged to apply.

Bike Works is an Equal Opportunity and queer-friendly employer.

Essential Job Functions:

  • Works independently, or with the programs team, to run programs. Includes bike repair classes, bike riding clubs, bike giveaways, summer camps, BikeMobile services, and all community partnerships.
  • Maintains outreach efforts for programs by calling, emailing and visiting contacts on a quarterly basis.
  • Updates registrations, database, class documents, and calendars as needed.
  • Coordinates bike storage and bike needs for various programs.
  • Maintains classroom environments; cleans and restocks spaces weekly.

Qualifications & Experience:

  • Knowledge of bike mechanics is required; prior experience as a bike shop mechanic is preferred.
  • Ability to teach in an engaging and challenging manner, prior experience teaching/mentoring within youth programming is preferred.
  • Experienced bike rider, ability to bicycle long distances is required; bike touring experience preferred.
  • Understanding of social justice and awareness of privilege is required.
  • Ability to organize and complete multiple tasks is required.
  • Capacity to work on a computer and complete paperwork and database work is required.
  • Driver’s license; ability to pass a driving record check & drive large vehicles (vans, trucks) is required.
  • General work schedule is 10 AM to 6:30 PM Tuesday through Saturday; workdays shift to Monday through Friday in the summer, with some variations in scheduling hours and the potential for overnight programming.

Who We Are: 

  • collaborative team players
  • passionate educators
  • bike riders, bike mechanics
  • social justice activists
  • energetic and hard workers who manage time and risk
  • self-starters with growth mindsets
  • personable and humorous

Compensation: $19/hour. This position is eligible for overtime pay plus full benefits, including:

  • Plus full benefits including: employer-sponsored health, dental, vision, and life insurance; 12 days of vacation to start (adding one day each additional year of work); seven paid holidays plus an organization-wide holiday recess from 12/24 to 1/1; reimbursement for mileage when using bike for work; 10 days sick leave, short and long term disability; employer matching contributions to retirement account; all products in our bike shop and catalog at cost (including new bikes and parts); $250 towards yearly training (outside of all training necessary for the job); casual dress code for work.

How to Apply:  

Email your resume and cover letter to: programs@bikeworks.org           

NO PHONE CALLS PLEASE

Resume submissions are welcome at any time, as we hire periodically. We are always accepting applications from candidates with these skill sets, please send us a resume if you are interested in future work with youth and adult programs.